Frequently asked questions
Shipping
We ship our packages with DHL. Delivery time is approximately 3-5 business days.
Changes or deviations are under each product🇩🇪
We ship our packages with DHL. The delivery time is approx. 3-5 working days
Changes or deviations are stated under each product🇬🇧
Pre Order delivery time depends.
We accept the following payment methods 🇩🇪
We accept these methods of payment🇬🇧
PayPal
Klarna
Visa, Mastercard, Amex
Google Pay
Apple Pay
eps
ideal
ShopPa
Which size fits me?
For each product there is a size chart in the description, there you can see the right size for you🇩🇪
Each product has a size chart in the description, there you can see the right size for you🇬🇧
My delivery doesn't arrive!
Write an email to yp17store@gmail.com to resolve this issue as soon as possible🇩🇪
Write an email to yp17store@gmail.com to resolve this issue as soon as possible🇬🇧
Can I return an item?
Yes, you have a 14-day right of withdrawal. The item must be returned to our warehouse within 14 days of arrival. Unfortunately, we cannot accept returns of sale items or gift cards unless there is a material defect. The same applies to pre-order orders. 🇩🇪
Yes, you have a 14-day right of cancellation with us. the item must be back in our warehouse within 14 days of your arrival. Unfortunately, we cannot accept returns of sale items or gift cards unless there is a defect. The same applies to pre-order orders.